Case Study: LaundryBoss

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Problem
The problem for Laundry and vending owners has been with payment systems. Laundry and vending owners have had to make substantial capital investments to receive payments and manage their machines. BCC Payments wanted to build a new IOT solution from scratch called LaundryBoss.

Solution
SwitchLane was selected to handle all aspects of LaundryBoss. SwitchLane team built LaundryBoss from the ground up. The Laundry Boss system is operated reliably and securely by software residing in the cloud. SwitchLane’s mobile development team built several Kiosk apps and mobile apps for both the iOS and Android platforms for end users and Laundromat owners to manage washers, dryers and vending machines. Our embedded programmers programmed the HUBs and MIBs to control Washers, Dryers and Vending machines. Our web developers built web portals for Laundromat owners to log into their personal dashboard on the Web, click on a specific store, and view the status of any individual machine at any moment. Laundry owners had all accounting with the Laundry Boss in place, they were able to view a record of every transaction made in their place of business, Pull reports and access information any time. They were able to do Digital wallet management, manage specials, provide customers with bonus money, add value to accounts via cash or credit card. The Laundry Boss helped owners to be readily in charge of it all from wherever they were.

The Laundry Boss system components
The Laundry Boss system components at the Laundry consists of a Value Add Kiosk (VAK) in the form of a tablet kiosk, and the individual communication boards that are installed in each of your washers and dryers. The boards allow whatever machines you are using to communicate with The Laundry Boss. The kiosk holds a tablet, which is the communication and control center for your laundry.

The end customer of Laundry’s was also provided with a free mobile app for iOS and Android phones which they can use instead of the Kiosk tablet.


Results
LaundryBoss was launched in June 2017 at the Clean Show at Las Vegas. It was a huge hit with customers. SwitchLane is adding more features every month to LaundryBoss. LaundryBoss has plans to expand to other verticals namely Vending machines, Car Washes, Sports Arcades and Parking meters.

LaundryBoss is expanding to Europe, Australia, Asia and UAE in 2018.

BCC Payments is extremely happy with SwitchLane’s development and management team.
Easy Pay Laundromat

Easy Pay Laundromat

Technologies Used
iOS
Android
ASP.NET Web Forms
AngularJS
node.js
SQL Server
The Laundry Boss offers three kiosk options:

  • Credit Card-Only VAK™ (CR-VAK™)
    Credit Card-Only VAK™ (CR-VAK™)
    Credit Card-Only VAK™ (CR-VAK™)
    Credit Card-Only VAK™ (CR-VAK™)
  • Credit and Bill VAK™ (CRB-VAK™)
    Credit and Bill VAK™ (CRB-VAK™)
    Credit and Bill VAK™ (CRB-VAK™)
    Credit and Bill VAK™ (CRB-VAK™)
  • Credit, Bill and Coin VAK™ (CRBCRL-VAK™)
    Credit, Bill and Coin VAK™ (CRBCRL-VAK™)
    Credit, Bill and Coin VAK™ (CRBCRL-VAK™)
    Credit, Bill and Coin VAK™ (CRBCFL-VAK™)


  • Install communication boards in machines
    Install communication boards in machines
    Install communication boards in machines
    Install communication boards in machines
  • What is Hub?
    What is Hub?
    What is Hub?
    What is Hub?
  • The LaundryBoss is simple to use
    The LaundryBoss is simple to use
    The LaundryBoss is simple to use
    The LaundryBoss is simple to use
Client Quote
“SwitchLane has been an excellent partner. Their developers have been responsive, available on short notice to address challenges and they have demonstrated strong technical skills. They have done a consistently good job of delivering high quality, on time and within budget. Based on this success, we are looking to engage them in other initiatives outside of LaundryBoss as well.”
- Tom Merkh, CTO, BCC Payments