QA Works
There was a need to design comprehensive software systems to improve the clinical aspects of quality management in hospitals. The need for such systems became apparent with studies that showed the shortcomings of present systems in the areas of content, functionality and ease of use, standardization and connectivity with other systems, and disconnects with health care payers and other governing entities regarding quality activity. That need was confirmed with the mandate of quality reporting and new methods of payment for healthcare services as defined by “value-based purchasing”. It is clear that properly designed technology enables improved quality, cost savings, and increased revenue for hospitals. Research demonstrates that high-quality, efficient organizations produce greater financial success.
“QA Works”, a global quality and safety assurance system, can significantly benefit hospitals, ASCs and nursing home/rehab centers by providing them with a series of software modules structured in such a fashion as to outline the parameters of required documentation required by accrediting bodies while providing an instant gap analysis in areas of deficiency. When completed, QA Works will deliver feedback on the entire non-financial operational status of a hospital in a telegraphic “dashboard” format, updated in real time.
The initial modules include core areas as follows:
● Incident Reporting – which includes medication errors/variances, patient complaints, falls, wounds, adverse drug events, invasive procedure event tracking such as surgical site infections, wrong site/wrong procedure, perinatal incidents, supplies and environmental incidents, risk/safety incidents and behavioral incidents.
Other core modules consist of:
● Hospital Acquired Infection Reporting and Monitoring
● Quality Measurement and Reporting that include a comprehensive Peer Review module with workflow integration, and Radiology and Pathology Congruence Measures.
● Core Measures
● Physician Reappointment Profiles
“QA Works”
Truly Works For You!
● Automate (computerize) your entire Quality Assurance Department.
● Cover every function including Peer Review, OPPE & FPPE, Physician Profiles for Reappointment, Infection Control, Core Measures, SCIP measures, Patient Safety Events, Medication Variance and Patient Satisfaction/Complaints. Hospital and ASC certification reports made easy.
● Take advantage of a total, customized and comprehensive system specifically designed to make life easier for all officers, directors and “in-the-trenches” data collectors.
● With the “push of a button”, generate custom reports that can be sent to the person in charge or person in need of information. CEOs, CMOs, QA Directors, Patient Safety and Infection Control Officers, Core Measures teams and Peer Review staff access information at their fingertips.
● Real time collection of valid data improves the revenue stream and bottom line for organizations; promotes incentive payments and avoids penalties!
● This system meets national standards for Quality Measures required by Medicare, The Joint Commission and AAAHC and National Health and Patient Safety (NIH) initiatives for future “Value Based Purchasing”.
It is new, it is revolutionary….
It is comprehensive. It is customized healthcare quality assurance software designed and built by your peers, and there is absolutely no fog or ambiguity surrounding its claims to make your job far more economical to perform, faster to accomplish, and superior in providing unparalleled accuracy!
This software package smoothly and intelligently integrates and assures precise reporting of a wide range of performance improvement and quality assurance measurements and benchmarks NEVER BEFORE captured, refined and presented so logically under one comprehensive, truly user-friendly umbrella!
And the payoffs are real….
QA Works was developed by professionals like you… personnel responsible for Risk Management, Safety & Compliance, Infection Control, Quality Assurance, Peer Review, IT, and Executives in many C-level positions.
Our staff have been there, done it, and learned, sometimes the hard way, differences between a new product’s empty claims and unwavering and consistent Real World results.
As seen from the desks of…
RISK MANAGER & COMPLIANCE OFFICER
Challenge: How to gather accurate, timely, relevant information in an efficient, organized manner.
QA Works Answer: Structured format enables entry of the above data at the time of the event. Simplicity of reporting engenders employee satisfaction while satisfying all governing body mandates. Safety & Compliance officers contribute to software upgrades that eliminate retrospective searching through charts.
INFECTION CONTROL
Challenge: How to gather accurate, timely, relevant detailed information in an efficient, organized manner that reduces manual entry. Extensive reporting requested by NPSN and NIH which must be provided in specific formats.
QA Works Answer: QA Works integrates data from pertinent systems including microbiology, pathology and ADT systems to automate culture and sensitivity reports. Provides NIH validation protocols to classify infections and delivers monthly reports in electronic formats approved by regulators. Saves tremendous time and work and improves accuracy of reports.
QA DIRECTOR
QA DirectorChallenge: Currently using “paper” with no electronic system for OPPE & FPPE that integrates everything. It is cumbersome to collect data from several different sources. Must fi ght for cooperation since pharmacy, blood bank, lab and other departments control the data making it very difficult to meet Joint Commission Standards.
QA Works Answer: All data is integrated so you can just “push a button” for the information you need. Custom reports delivered right to e-mail inbox. Joint Commission Standards satisfied and documented with our reporting services. Able to share accurate, concise information with numerous committees such as Medical Executive Committee, Board of Trustees, Peer Review, Core Measures, Patient Safety, Recredentialing… and even physicians! Helps deliver measurable Quality in preparation for “Value Based Purchasing” for health services.
PEER REVIEW ORGANIZATIONS
Peer Review WorksheetChallenge: How to gather and validate data, assign cases and conduct FMEA and Root Cause Analysis while identifying and trending adverse processes and outcomes.
QA Works Answer: Structured workflow format enables accurate, effi cient input of all necessary data to allow identification of factors contributing to lower quality and enable their remediation at the individual or system level.
As seen from the desks of…
INFORMATION TECHNOLOGY DIRECTORS
Challenge: Products complicate my life with integration, support and scalability when new software is installed. I don’t want more headaches with maintenance and hiring extra staff for my team. IT is a “black hole” filled with costly unknowns.
QA Works Answer: We become a welcomed addition to your world because it was built with the boundaries of your workday in mind. You will be amazed at the program’s functionality and how it complements your system responsibilities and department objectives. We help integrate the software with legacy or other systems like AS 400 or fi nancial databases. We remove the “black hole” and assist in controlling costs by offering total support and maintenance for our software. “Headache” is not spoken here!
CEO/CMO/CFO
Challenge: How to get a snapshot of key areas of how our organization is performing.
QA Works Answer: Dashboard delivers the “big picture” of how Quality drives revenue. It is not about the ideas; it’s all about the execution. We help implement a system of accountability reports making it easy for Executives and Quality Officers to perform their jobs more effectively.
● Prepares the organization for value based purchasing of health services.
● Provides the CEO with custom reports to help increase revenue and save costs.
● RAC refunds/non-payment avoided or significantly reduced for “never events”.
● Provides strategic planning for physician/staffing/service lines.
Our philosophy at its core is maximizing value for patients: that is, achieving the best outcomes at the lowest cost. Our goal is to move away from a supply-driven health care system organized around what physicians do and toward a patient-centered system organized around what patients need.
