The Baltimore City Schools organization rents out school facilities during the summer and other times when they are not in use. They had a very simple web application for making reservations that had limited automation of back office functions. They needed to improve the existing features and add more in order to automate various things for efficiency purposes.
SwitchLane was selected to make various enhancements to the application, including:
- A feature for customers to pay for rentals using a credit card
- Functionality for the accounting department to generate automated invoices
- Expansion of data entry fields for some existing screens
- Improved stability of the application
The enhanced application was launched in 2014 and has greatly improved the efficiency of the client's operations.