The client is one of the US states' Department of Labor, who has an existing public web application used by its residents to file and manage claims related to periods of unemployment. They
were seeking a new consulting partner to take ownership of ongoing enhancements, including upgrading things to newer technologies.
SwitchLane was selected to take ownership of this application and partnered on the project with Diamond Technologies. We work with the client continually to plan releases, implement them and
then provide ongoing support for what we built.
The first release of enhancements went live in 2014 and there have been minimal support issues. We supported it in "maintenance mode" for a period of time and are now working on another new
release that is slated to launch later this year.